Ninjatrader would not load

[siman2]

Hi,

Ninjatrader would not load. Control center and workspace all not responding. Please help.

[NinjaTrader_Jason]

Hello siman2,

Can you please terminate NinjaTrader via the Windows Task Manager. Please select the NinjaTrader.exe process in the Processes-tab and end it. Subsequently, check if you can start NinjaTrader.

If the issue remains, please send me your log and trace files for today. You can find these files at the following locations.

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20110718 for today. (log.yyyymmdd for any other date)

C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20110718 for today. (trace.yyyymmdd for any other date)

Please send them to support[at]ninjatrader[dot]com, put 'Attn Jason' in the subject header and reference this forum thread.