NT7 is trying to start up but then quickly crashes.

[SlyCap]

Hello,

I am having a problem with the NT7 system. I have just installed it on this computer and it begins to open with the initial small opening box saying loading etc.....then it just crashes and pops up with a windows error saying "Ninjatrader application has experienced an error and needs to close, sorry for the inconvenience."

I have uninstalled and reinstalled the application a few times. No luck.

What can i do?

Thanks

[NinjaTrader_ChristopherJ]

Hello SlyCap,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7 >Log->log.YYYYMMDD.txt