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what could be the problem

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    what could be the problem

    my NT 7 today will not load chart any more. it always shows on the chart loading data.

    wondering what could be the problem.

    thanks

    #2
    Hello starfill,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7 >Log->log.YYYYMMDD.txt
    Christopher J.NinjaTrader Customer Service

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