Missing Zen Fire data

[axelp]

Thank you for your quick response.
I dont receive data for the es 06-12 also. I tried to reset the instruments and restarted the NT7 but there is still the same problem.
I am using the 6E 06-12, the 6B 06-12, FDAX 06-12, GC 06-12, ES 06-12 and the FGBL 06-12. There is no data feed at all.
Thanks you

[NinjaTrader_Jason]

What NinjaTrader version do you have installed? You can check the NinjaTrader version at Control Center-->Help-->About (7.0.1000.X). Make sure you have our latest version (7.0.1000.9). If not, you can download and install the latest version from the link below on top of your current version. Make sure NinjaTrader is closed when you install the new version.

http://www.ninjatrader.com/download-registration.php

If the issue remains, please send me your log and trace files. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Attn Jason, Missing Zen Fire data' in the subject field and enable 'Log and trace files'.

[axelp]

I am with the latest version of NT7. I just sent you the log and trace files.