Kinetick missing Friday's daily bar

[astrolobe]

I am using Kinitick real-time feed, and am missing Friday's (24th) daily bar on my FX charts (all the pairs).
My desktop timezone is set to London time, and I am using the regular "Forex" session template.

[NinjaTrader_Jason]

Hello astrolobe,

Can you please select the 'Default 24/7' session template in the Data Series window for FX charts and check if you see last Friday's daily bar.

Do you see historical daily data for 6/24 in the Historical Data Manager-->Edit-tab?

Does it make a difference if you right click in the chart and select 'Reload All Historical Data'?

[astrolobe]

Hi Jason,
See my comments below:

Can you please select the 'Default 24/7' session template in the Data Series window for FX charts and check if you see last Friday's daily bar.
Makes no difference.

Do you see historical daily data for 6/24 in the Historical Data Manager-->Edit-tab?
No

Does it make a difference if you right click in the chart and select 'Reload All Historical Data'?
No

[NinjaTrader_Jason]

I tested it on my end and I experience the same behavior. I have sent an email to Kinetick for clarification. Once there is news regarding the matter, I will let you know.

[astrolobe]

Jason,
I also noticed that the minute data stopped feeding 25 minutes before the end of the day on Friday. It must be related. This is noticeable because most of my FX minute charts started on Sunday evening with large gaps.

[NinjaTrader_Jason]

I see, thank you for the additional information.

I am still waiting for a response from Kinetick.