Issues I am experiencing with NT7 R6

[kaywai]

Hi,

I'm not sure whether these are known issues or whether they have been resolved but they are problems I am facing.

1) After downloading market replay data from your server, I have to exit NT7 and restart NT7 to see the downloaded data.
2) After running a Market Replay chart together with a strategy for 7 hours, Windows 7 apparently detected an error with NT7 and shut it down. There were no other programs running in the background or concurrently with NT7. I do not know how to log that but if you can help, I'm happy to get to the bottom of the issue.

Regards

Kay Wai

[NinjaTrader_Matthew]

Hello kaywai,

Thank you for your post.

In order for me to help determine why this is occurring, I will need to review your log and trace files from the last date that this occurred.

Please send an email to support[at]ninjatrader[dot]com and include your most recent log and trace files, Attn: Matthew in the Subject line and a reference to this thread.

You will find the log file in the Documents > NinjaTrader 7 > Log folder.

• The log file will be named ‘log.20110626.txt’

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named ‘trace.20110626.txt’

Please attach both of these files to your next response. If these files are over 4MB, please let me know and I can respond with alternative instructions.