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Missing data since update to latest version

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    Missing data since update to latest version

    I installed the latest version of NT this morning and am now seeing issues with the charts.
    There are sections of data missing in the weekly and daily charts.

    Eg. On the weekly chart I have the data below displaying.
    W 14/2011 to W 22/2011 looks OK
    W 40/2010 to W 13/2011 is missing
    W 14/2010 to W 39/2010 looks OK
    W 41/2009 to W 13/2010 is missing
    W 15/2009 to W 40/2009 looks OK

    It is all present when I look at the raw data in the historical data manager.

    #2
    hunter, thanks for the report - there is unfortunately a known issue at this time (development looking into) with some session templates in the latest R6 - if you switch your charts to the Default 24 / 5 / 24 / 7 templates - would the data shown then normally?

    Thanks,

    Comment


      #3
      Thanks for that Bertrand.
      Yes switching to a 24 / 7 template resulted in the data displaying correctly.

      It was originally set to "use instrument settings" in case that information is useful to your development team.

      Thanks.

      Comment


        #4
        Thanks for the confirmation, they are aware and are investigating.

        Comment


          #5
          I have similar problem -- no data when I am trying to use CBOT rth for all their futures. Eth work fine

          Comment


            #6
            NT,

            I am having problems also.

            It appears that the end date on my charts are not updating after the latest update. 7.6

            RJay
            RJay
            NinjaTrader Ecosystem Vendor - Innovative Trading Solutions

            Comment


              #7
              Same problem on daily ^SP500 et al.

              Comment


                #8
                same here!
                Daily and Weekly Data did not work. I must change to 24/5 or 24/7.

                Comment


                  #9
                  This is unfortunately a known bug in R6 here - the default named templates should work for your daily charts as workaround, you can also downgrade from the download page to our previous R5 - it would not exhibit this issue as confirmed by our testing.

                  We will fix this for the next release R7 - sorry for the inconvenience.

                  Comment


                    #10
                    NT Team,

                    When is R7 due out? This issue has been present for a month now.

                    Thanks
                    Shannon

                    Comment


                      #11
                      Hi Shannon, I would not have an exact ETA, but R7 is due out shortly.

                      Comment


                        #12
                        NT Team,

                        Please confirm this issue has been resolved with NT7 R7.
                        Fixed 4518 NinjaScript
                        Several indicators and NinjaScript methods didn't work properly on tick based bar series on 24 hours sessions (e.g. 24/7, 24/5) when there were ticks timestamped same as the session begin time
                        As always, thanks
                        Shannon

                        Comment


                          #13
                          Yes Shannon, that would item would be fixed as well in the R7.

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