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Can't remove Orders

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    Can't remove Orders

    NT 7 crashed while executing an ATM Strategy. After rebooting I still see two stop orders and one target order but no position. I can't delete these orders in the chart or in the control center. Also they don't get filled when the price moves through them. I also tried to reset and to remove the affected simulation account. But NT stops responding indefinitely. How do I get rid of theses trash-orders?

    #2
    HI moon_121,

    Thank you for your post.

    So that I can look in to this, please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line. In the message, please include the following:

    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find this diagnostic file in the Documents > NinjaTrader 7 > Trace folder.
    Today's trace file would be named 'trace.20110524.txt'.
    KyleNinjaTrader Customer Service

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