Vendor Licensing - Extend Free Trial

[DionysusToast]

Hi

I need to extend the free trial for a number of customers.

In Vendor License Management, it tells me I can't extend the free trial.

Is there a workaround for this?

Many thanks

Pete

[NinjaTraderEcosystem_Ryan]

Hello:

A pc cannot have more than 1 free trial period. Should you need to create a free trial or extend the length of a trial for a user, then please create a regular license as if they were a regular customer. You will need to have the customer provide you his/her machine ID and set the expiry date for the desired length of time.

For further assistance, please follow up with me directly by sending a note to sales @ ninjatrader dot com and reference this post.

Thanks and good trading!

Ryan