new NT7 version is not loading error message

[inventor1949]

After installing the latest NinjaTrader 7.0.1000.5. i get this error at opening the software and is not launching.

[NinjaTrader_Brett]

Hello,


Thank you for your note.


Please contact me at support at ninjatrader dot com with the below files.

Can you please send me your trace files for today so I can look into this. I will need both files attached to a return email.

You can find these files at the following locations, please attach these to a return email as an attachment

There are two attachments I need in total.

My Documents--> NinjaTrader 7 or NinjaTrader 6.5--> Trace--> trace.XXXXXXXX.txt (YYYYMMDD.txt)

My Documents--> NinjaTrader 7 or NinjaTrader 6.5--> Log--> log.XXXXXXXX.txt (YYYYMMDD.txt)


If the files combines are larger then 8mb in size. I will not be able to recieve it via email. Please send them via filexpressit.com instead and reference the ticket number in the subject line.