there can only be one adapter running at a time after update

[joez12345]

Updated today for cme requirements and now i receive an error "there can only be one adapter running at a time" after update to 7.0.1000.5.
Unable to connect to CQG.

[NinjaTrader_VinceB]

Hi,

Thank you for your post.

Please uninstall NinjaTrader 7 from the Windows Control Panel under Programs and Features. Then re-install from the link below:

http://www.ninjatrader.com/download-registration.php

Entering your license will get you to the actual download page.

Your settings, strategies, etc won't be effected because of this since the folder that contains this will not be uninstalled during this process.

Let me know if this corrects your issue.

[joez12345]

Vince
Thanks for the quick response. Worked like a charm. Thanks again for a great product and service.

[NinjaTrader_VinceB]

Hi joez12345,

You're welcome! Thanks for letting me know.

Enjoy the upcoming week and Happy Trading!!


Vince

[TrendLineBreak]

I'm having the same problem.
I followed Vincent's instructions to no avail.

Please help.

[NinjaTrader_Kyle]

Hi TrendLineBreak,

Please send a note to Support [AT] NinjaTrader [DOT] com which includes the following:

1.) A link to this thread.

2.) A copy of today's trace file.
You will find that file in the Documents > NinjaTrader 7 > Trace folder.
Today's file would be named 'trace.20110915.txt'.