EUR/YEN Futures

[yeneuro]

From Open Tick the symbol for EUR/YEN currency futures is EJ

"Euro-Japanese Yen Future December 2007 /EJZ7 Future GLOBEX HT"

In instrument manager I have set up the instrument and under the misc tab set the symbol map for OpenTick as EJ|HT.

However I get the attached message. For USD/YEN futures with symbol 6J there is no problem

Your guidance and help please.
Thank you

[yeneuro]

Sorry forgot the attachment

[NinjaTrader_Ray]

You are *not* receiving historical data from OT. You are likely connected to some other connection ahead of OT?

Who are you connected to first?

[yeneuro]

Thank you for your reply

You are correct - the primary connection is ZenFire. Does that mean I cannot get this symbol ???

FYI I have TRIN TICK VIX charts running which are not available through ZenFire but are being obtained through OpenTick which is the secondary connection.

Thank you

[NinjaTrader_Ray]

Correct, this is because Zen-Fire does not support indexes. NT detects that and rolls to the next connection (OT) for historical data. Since Zen-Fire supports futures, it will not roll to OT for historical data and instead give you the error message.

What you can do is disable Zen-Fire historical data access which will then always pull historical data from OT. To do this, modify your Zen-Fire connection via Tools > Account Connections. Select the option "Disabled, I will use another..." for Historical Data.

[yeneuro]

Thank you Ray

Followed your instructions. Still no dice. Do I need to shut down and restart NT. If so I will do so a little later.

[NinjaTraderEcosystem_Ryan]

Hello:

Yes, this should work as expected after a shutdown/restart of the application.

If the problems persist, please let us know.