'UnableToSubmitOrder' error mesg for automated trade

bluelou

Junior Member

Join Date: Apr 2008

Posts: 717
#1

'UnableToSubmitOrder' error mesg for automated trade

05-19-2011, 11:09 AM

I received an 'UnableToSubmitOrder' error message for an automated strategy. I'd like to figure out what happened. This was a costly error. I can submit log and/or trace files to whomever. Let me know what to send and to whose attention.

~Lou
Tags: None
NinjaTrader_RyanM1

NinjaTrader Customer Service

Join Date: Sep 2009

Posts: 8128
#2

05-19-2011, 11:50 AM

Hi Lou,

Yes, please send your log / trace files to support 'at' ninjatrader 'dot' com or use Help > Mail to support feature. Attn: RyanM. Indicate the date and time that this occurred.

Ryan M.NinjaTrader Customer Service
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bluelou

Junior Member

Join Date: Apr 2008

Posts: 717
#3

05-19-2011, 12:07 PM

I just sent it to you. Thx.
Comment
snowbig

Junior Member

Join Date: May 2012

Posts: 33
#4

09-25-2012, 12:00 AM

any feedback on this topic? i also met the same issue today.
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NinjaTrader_Bertrand

NinjaTrader Customer Service

Join Date: Sep 2008

Posts: 26253
#5

09-25-2012, 08:00 AM

snowbig, can you please also send your log / trace files via Help >> Mail to Support for review to us?

BertrandNinjaTrader Customer Service
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