New laptop with Win7 64-bit, chart causes error

[mbrownlius]

Got a new notebook with win7 64 bit. Installed newest NT7 build. I can launch NT and successfully connect with Zen-fire. My DOM shows live prices but my chart window is all white with a big red X through it. Eventually trying to reload the chart window causes "error has been detected and needs to shut down". I can click OK on the error but NT does not shut down. I get similar results running the standard NT and the NTx64 version.


I think I have .net ver. 4 installed - is that a problem?


Any ideas?

[NinjaTrader_Kyle]

Hello mbrownlius,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) Your most current trace file.
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
Today's file will be named 'trace.20110513.txt'.