Order is not canceling/flattening

[jasterm]

Hi all, running NT7 64 bit. I had a stop limit order in, and once my targets were filled, the order still stands. I've clicked on the red X, cancelled the order, flattened the order, and even shutdown my computer and restarted, only to see the order return on the DOM. It allows me to increase my order, but does not allow me to decrease my contracts. Very strange, as it seems hung up on something. This is a SIM account only, so I'm not too concerned, but still very odd. Can someone please assist?

[NinjaTrader_Cameron]

Hello Jasterm,

Thank you for your post.

Since the order was submitted to the sim101 account please reset the sim101 account.

• To reset the sim101 account please go to Tools--> Options--> Simulator--> and click Reset

Click here for more information on the Sim101 account

[jasterm]

Perfect! Thank you very much. This type of service and quick response is part of what makes NT the best! Thanks again.

[NinjaTrader_Cameron]

jasterm,

Glad to hear that did the trick for you, and thank you for the kind words.

Let me know if there is anything else I can do for you.