Problem with CL chart

[CheckM8t]

Started happening today. Every time I open a new CL chart, there are no historical bars for 3/24, up to the time I open a new chart. Once open, the bars begin. If I exit the chart, then reopen a new CL chart (same expiration, same everything), all historical bars that were just created for 3/24 are gone, and new bars start forming as soon as the new chart is open.

I hope you understand...it's a bit difficult to explain.

[NinjaTrader_Kyle]

Hello CheckM8t,

Thank you for your post.

Which data provider are you using with NinjaTrader?

[CheckM8t]

CQG is my provider

[NinjaTrader_Kyle]

Hello CheckM8t,


Thanks for the clarification.



Unfortunately, this is a known issue effecting CL data for CQG users. Ultimately, this will be resolved with an update to the CQG API which should be coming in the next weeks. That said, we'd expect that this historical data gap should be filled over the weekend during server maintenance.

If you have any other questions, please let me know.

[CheckM8t]

Does this problem impact QM too?

[jimbo002]

CheckM8t
I have Interactive Brokers and am encountering the same CL data problem. It started today (3/25)also.
thanks

[NinjaTrader_Kyle]

Hello CheckM8t,

Unfortunately, QM and ZC were also effected.


Hello jimbo002,

The issue discussed in this thread applies only to those using CQG as a data source. Please contact us via email (Support [AT] NinjaTrader [DOT] com) so that we can investigate your issues with IB data.