Slow Opening Indicators Dialog

[Bud_Fox]

I just upgraded to NT 7.0.1000.4 and it takes forever to load the indicator dialog where you select your indicator to plot on your chart. It also takes a long time to apply a template when starting a new chart, any ideas? I followed all upgrade instructions regarding SP1...

Thanks

[NinjaTrader_Chip]

Hello

Thank you for your post.

Please send your Log & Trace files for the date this occurred.

From the NinjaTrader Control Center go to Help > ‘Email to Support…’ and check the box by “Log & Trace file”

Also make sure to include a reference to this forum thread.

[Bud_Fox]

I installed Sp1 prior to installing release 4. For some reason, it takes forever just to load a new indicator on to a chart. Mainly because of the time it takes to open the dialog box to pick the indicator(s)

Thanks

[NinjaTrader_Chip]

Hello

You need to install NinjaTrader 7 prior to installing SP1.

You'll need to take the following steps:

1.) Uninstall SP1 by following these instructions.

2.) If you have previously installed a 3rd party commercial indicator or strategy via a vendor provided installer program please uninstall these components via the vendor provided uninstaller or the Windows Control Panel "Uninstall or change a program" (might be named Add/Remove Programs)
3.) Start NinjaTrader 7
4.) From within the Control Center window, select the menu File > Utilities > Remove NS Assembly
5.) Within the "Remove NinjaScript Assembly" window, remove all items listed in this window
6.) Close NinjaTrader
7.) Uninstall NinjaTrader 7 via Windows Control Panel "Uninstall or change a program" (might be named Add/Remove Programs)
The next two steps involve the deletion of files related to 3rd party indicators or strategies. Your custom scripts and user data such as trade, chart, workspace data and templates will be maintained.

8.) Delete the following folder if it exists
• 32-bit PC – "C:\Program Files\NinjaTrader 7"
• 64-bit PC – "C:\Program Files (x86)\NinjaTrader 7"

9.) Delete all files (not folders) within the folder "Documents\NinjaTrader 7\bin\Custom".

10.) Your current installation is now ready for upgrade: http://www.ninjatrader.com/webnew/download_download.htm

You can then re-install Windows 7 Service Pack 1.