I have a live futures account with MB Trading as well as a live license with Ninjatrader. I am unable to load data for most of the futures contracts I have checked.
I get the following message for QM-04: "Error on loading chart data for 'QM 04-11 Nymex': Error (errServerSideNotEntitled) on loading historical data.
I have tried disconnecting and both to Repair DB and Reset Instructions, as those were suggestions I found on other threads, however, it is still not working.
It is working fine on mini-S&P 500 (ES), however the other contracts that I know are working fine in MBT Navigator such as GC, SI, and QM are giving the error message.
Do you have any other suggestions on what I need to do?
Bjorn
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