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Zenfire Market Depth Gone

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    Zenfire Market Depth Gone

    The mysterious "Case of the Missing Market Depth". Would be a nice Sherlock Holmes novel but not good for trading. Any idea how fix this.

    World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.


    Edit: Sorry forgot to include the basics. NT 7.0.1000.4, AMP, Zenfire
    Last edited by TAJTrades; 03-15-2011, 07:55 AM.

    #2
    Hi TAJTrades,

    Thank you for your post.

    Can you please close NinjaTrader and then sync your PC clock. You can sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Once you have done that, click on Internet Time tab and then click Update. Your PC clock should now be updated.

    Then also please clarify which operating system you are using.
    Ryan O.NinjaTrader Customer Service

    Comment


      #3
      PC Clock had nothing to do with it. Close NT the restarted. And all is back to normal. Something obviously jumped the tracks somewhere.


      EDIT:

      Well, that stinks. Misses all the action with this issue.

      OS: Windows XP on this computer. Up to date with releases. Also noticed upon starting NT first thing this morning that the Memory, CPU Usage and PF Usage was way above normal. Originally thought that it might be related to volume but checking the Volume when I started the computer/ Ninja (8:00 AM EDT) was not excessive.

      So I am at a loss as to what happened.
      Last edited by TAJTrades; 03-15-2011, 08:44 AM.

      Comment


        #4
        TAJTrades,

        The reason I suggested the time-clock sync was due to Daylight Savings and since Zen-Fire data is natively time-stamped it may have been that the incoming data was not matching the PC clock based on the time-shift.

        As for the version of NinjaTrader can you please clarify if you are using the 64 bit, or 32 bit version.
        Ryan O.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_RyanOlson View Post
          TAJTrades,
          As for the version of NinjaTrader can you please clarify if you are using the 64 bit, or 32 bit version.

          Ryan,

          I am assuming that it is 32 Bit since this computer is running XP SP3.

          Am watching against my primary trading software and NT appears to be functioning normally.

          Comment


            #6
            TAJTrades,

            Thank you for that clarification, and based on the issue and since you are using that 32 bit version I would recommend that you repair the DB at the end of trading today, as well as a general maintenance item related to the issue.

            To repair please use the following steps:
            • Disconnect NinjaTrader from any open connections via File > Disconnect
            • From the NinjaTrader Control Center window select the menu Tools > Options
            • Select the "Data" tab
            • Press the "Repair DB" button
            • Press the "OK" button
            Ryan O.NinjaTrader Customer Service

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