Partly failed restore

[jp_kettunen]

I ran a backup with the following options: save conf files, database, NT script files, templates and workspaces. Then I uninstalled NT 7.0.1000.2, deleted NinjaTrader 7 folder, restarted computer, installed 7.0.1000.3 Beta, and ran restore.

Got an error message (see attachment): "NinjaTrader was unable to restore the selected backup archive file: The specified module could not be found. (Exception from HRESULT: 0x8007007E)"

Connections, instruments and options were restored, but strategies and worskspaces were lost. This is *somewhat* unconfortable.

As an eternal pessimist, I had exported modified versions of my strategies (references to UserDefinedMethods commented), but UserDefinedMethods were lost. Comments? Running NT on XP Pro SP3.

[NinjaTrader_Bertrand]

jp, sorry to hear about the issues - were you attempting to restore any 3rd party protected scripts that would need an update to be made compatible for NT7 R3 Beta?

[jp_kettunen]

No 3rd party scripts. Only self-developed scripts, and all compile without errors.
One of my strategies make use of SMA, no other library indicators used.
I tried to restore with an earlier backup file, but to no avail: same error msg.
Can you reproduce this error?!?!

[NinjaTrader_Bertrand]

jp, thanks for the quick reply - can you please contact me via Help > Mail to Support and include your logs and the file you attempt to restore in NT7 R3 so we can look into it on our end for you?

Thanks,

[jp_kettunen]

Exactly which log files?

[NinjaTrader_Bertrand]

They will be included in the mail you sent us to support if you used the Help > Mail to Support feature to send the restore file in for review, the logs / trace option is checked here per default.

Thanks,

[ntr123]

I have the same problem.
Is it solved?
I have only self-developed strategies.

[jp_kettunen]

I have the same problem.
Is it solved?
I have only self-developed strategies.

Haven't received any other information than that they haven't managed to reproduce the error. For the time being my advice is: avoid using UserDefinedMethods and backup your code by exporting all your strategies.

[NinjaTrader_Bertrand]

Thanks JP, unfortunately correct - so far we're still chasing this one to reproduce clearly - ntr123: would you mind providing your backup file for testing as well?

[jp_kettunen]

Hi there,
I have already sent the one that did not work in connection with restore - dated 1 Mar 2011, generated by R2, zipped around 10MB, unzipped 42MB. Or some other backup?

[NinjaTrader_Bertrand]

JP, yes thanks I got your files already and was working on reproducing the issues here...I just asked ntr123 that participated in your thread to sent in his files as well so I could correlate both while looking into.