Wrong bar in day candelstick.

[NinjaTrader_Brett]

Hello,

You need to adjust it another time zone further in that case. Your not quite far enough to solve the issue. We just need to find the time zone conversion that will get the date correct for you in your time zone.

If you set it to "(UTC+01:00) Try UTC+4:00 and also try something like UTC-4:00.

Thanks.

[Draven]

Hello,

You need to adjust it another time zone further in that case. Your not quite far enough to solve the issue. We just need to find the time zone conversion that will get the date correct for you in your time zone.

If you set it to "(UTC+01:00) Try UTC+4:00 and also try something like UTC-4:00.

Thanks.

I tried it two times and now ninjatrader crashes every time i start it !
Help ! To where do i send the trace file ?

[NinjaTrader_Brett]

support at ninjatrader dot com ATTN: Brett

You can find these files at the following locations, please attach these to a return email as an attachment
There are two attachments I need in total.
My Documents--> NinjaTrader 7 or NinjaTrader 6.5--> Trace--> trace.XXXXXXXX.txt (YYYYMMDD.txt)
My Documents--> NinjaTrader 7 or NinjaTrader 6.5--> Log--> log.XXXXXXXX.txt (YYYYMMDD.txt)

If the files combines are larger then 8mb in size. I will not be able to recieve it via email. Please send them via filexpressit.com instead and reference the ticket number in the subject line.

[Draven]

Ok I'm e-mailing you now ([email protected]).

[Draven]

Still got problems with timezone and wrong bar.

Hello again.
I still have that last bar (candelstick) that is not the right Hi Lo Close. And the date is tomorrow.
Have you guys any more suggestions ? Or should I still continue try adjusting the timezone. I don't want ninjatrader to crash again

[NinjaTrader_Brett]

Hello,

Please respond via our email to you with the above this way I know what has been tried via email and we will go that route and keep everything there.

I look forward to assisting you further.

[Draven]

Hello,

Please respond via our email to you with the above this way I know what has been tried via email and we will go that route and keep everything there.

I look forward to assisting you further.

Ok Thanks.
You have an e-mail now, hope u can help.

[NinjaTrader_Brett]

I have emailed you.