disconnected from historical data server

[ATI user]

can not load USDCAD which then freezes workspace of 12 forex pairs

[NinjaTrader_Kyle]

ATI user,

1.) Which version of NinjaTrader are you using? (Help > About)

2.) Who is your data provider?

[ATI user]

NT 7.0.1000.2
PFGBest

[NinjaTrader_Kyle]

ATI user,

As my PFG testing account does not include forex data, I'll nee you to grant me access to your account in order to further test.

Please sent a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:

1.) A link to this forum thread.

2.) Your login credentials:

• Account number
• Access key
• Order server IP address and port number
• Quotes server IP address and port number
• Historical minute data server IP address and port number
• Historical tick data server IP address and port number

[ATI user]

I reset instruments and rebuilt the entire workspace and it is working fine now...thanks

[NinjaTrader_Kyle]

Hi ATI user,

I'm glad to hear that it's all sorted out. Thanks for taking the time to write in with the resolution.

[tscoolberth]

I had had similar problems on Friday and Sunday night ... the problem? My kids had messed around with the system time/date on my PC. I fixed this problem and no more historical data connection problems. Who'da thunk it?