Freeze When Loading Indicators

[tderrick]

NT 7 is hanging or freezing when I try to get into the indicators area. The page will
eventually appear after 4 or 5 minutes.

Any ideas?

[tderrick]

All is resolved by reloading NT.

[yroyal]

I am facing the same problem. When I try to load the Indicators Panel, Ninjatrader hangs. I have to restart Ninja again. I have a Intel Core i5 CPU with 4 gb ram. I have the latest Ninja 7 version installed yesterday, but still the same problem..

What can be the issue ? Please provide a solution

[Trader.Jon]

Personally, I would go to a previous image/working installation, and then try another install. Or re-install and try the 'repair' option, but I do feel that is a less than 50% fix rate.

If you installed over a previous install, you might consider trying removal of any non-default indicators by either copying them out of the folder or renaming them to *.cs.txt and experiment to see if issue continues.

Good luck!
Jon

[NinjaTrader_Chip]

Hello yroyal,

Thank you for your post.

Please send your Log & Trace files for the date this occurred.

From the NinjaTrader Control Center go to Help > ‘Email to Support…’ and check the box by “Log & Trace file”

Please also make sure to include a reference to this forum thread.

[tderrick]

I resolved this by going to the ninja download site via NT help pulldown in the app

You may want to copy down your license code just in case.

download NT v2

Uninstall

download NT v2 again

install

All my workspaces and custom indicators came back, no problem.

[yroyal]

I removed Kwikpop Indicators and Assembly which was causing the problem. Now its working fine..
thanks Chip for your support

[NinjaTrader_Chip]

Hello yroyal,

Thank you for letting us know the issue is resolved.

Please let us know if we can answer any additional questions or assist with anything going forward.

Have a good one!