Yesterdays data showing on todays date

[hunter]

I am using the Kinetick EOD data that comes as a defult with NT7.
When I view a chart of a NASDAQ stock it shows all of the data moved across one day. Eg the last bar has the date of 15th Jan when the data is actually from 14th Jan.
I suspect this is something to do with me being in Australia and the date here now being 15th Jan.

Any thoughts?

[NinjaTrader_Chip]

Hello hunter,

Thank you for your post.

You will want to first sync your PC clock. Please see the following:
1. Double click on the clock in the lower right corner of your desktop.
2. Once you have done that, click on Internet Time tab
3. Then click Update.
4. Your PC clock should now be updated.

Please restart your PC & then NinjaTrader and let me know if the issue persists.

[hunter]

Thanks Chip,

Hes I have done that and still get the same result.

[NinjaTrader_Chip]

Hello

Have you also restarted your PC?

Please also provide a screenshot that shows this issue:

To send a screenshot:
1. Press Alt + PRINT SCREEN to take a screen shot of the window.
2. Then go to Start--> Accessories--> Paint,
3. Press CRTL + V to paste the image.
4. Please make sure you save the file in jpeg format.
5. Send the file as an attachment.

[hunter]

Yes I have re-started the PC.
Here is a screen print.

[NinjaTrader_Kyle]

hunter,

What timezone does your PC use?

What regional and language settings does the PC use?

[hunter]

Timezone = (GMT + 10:00) Canbera, Melbourne, Sydney
Location = Australia
Language & formats = English (Australia)

[NinjaTrader_Chip]

Hello hunter,

Unfortunately I am still unable to recreate this data/plot issue you have described.

Please try opening a new chart for a US equities instrument - without any custom chart templates or indicators applied & let me know if this issue still persists.

Thank you,

[hunter]

I have attached a screen print of a clean chart with no template applied on opening. Same issue still there.
I also have the historical data window open showing that the actual data is correct and showing 14th as the last trading day for the week.

[NinjaTrader_ChristopherJ]

It appears you are not currently connected to a data provider within NinjaTrader. Please connect to your data provider then right mouse click within your chart and select "Reload all historical data".

Please let me know if the issue persists after this procedure.

[hunter]

I am using the Kinetick EOD data.
Yes I have now connected and done a "reload of all historical data"
I have also now had Tuesdays EOD data update.
I still have the same issue where last days trade was the 18th but shows on chart as 19th

[NinjaTrader_Chip]

Hello hunter,

Please provide an example of one of the equity instruments that you are experiencing this with.

Does this same issue occur with all equities you are charting?

[hunter]

Yes I am getting this with all of the equities that I chart.
I have tried NASDAQ and S&P 500 stocks.
The image posted below is DELL.
I am mainly working with NASDAQ stocks at this stage but it does not matter which one I choose they all display the same.

[NinjaTrader_Jason]

Hello hunter,

Please note that price bars are time stamped at the closing time. Since your PC clock uses Australian time zone, daily bars are timestamped one day in the future. The closing time of the daily bar for 1/18 is during 1/19 as per Australian time zone.

If you like to reflect the price bars as expected, you will need to set your PC clock to US time zone. Please delete all current historical data if you proceed this way. Please go to Control Center-->Tools-->Historical Data Manager-->Edit and remove the historical data you collected in Australian time zone.

Close NinjaTrader and change your PC clock.

Start NinjaTrader and load a new daily chart.

[hunter]

Thanks Jason,

I currently trade US and Australian stocks. I am evaluating NT with US stocks only as there is no AU data provided by Kinetick.
Am I correct to assume that if I change the PC clock to US time that I will fix the US stock charting issues but have the reverse problem with my AU stocks once I set them up?

Is this something that is intended to be fixed in a future release?