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no DX feed from Zenfire

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    no DX feed from Zenfire

    630 am eastern...all currency futures are feeding however DX is not...just says 'Loading Data'...only looking for 6 days of data on 1 min chart...4 range chart

    #2
    Hi,

    Have you tried rebooting? Do you perhaps see an error message in the log tab of the control center?

    What happens if you restart and bring up the DX first and nothing else?

    Lastly, what version are you using? V6.5.1000.19 or V7.0.1000.2? Check under Help--> About for the version.
    Vince B.NinjaTrader Customer Service

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      #3
      running 7.0.1000.2
      no errors in Log

      opened blank untitled workspace
      closed other workspace
      exit NT
      start NT with untitled workspace
      open DX chart...no problem
      open other workspace...no problem
      resolved itself somehow

      thanks

      Comment


        #4
        Weird, but good that it's working again.

        Keep us posted if the issue arrises again.
        Vince B.NinjaTrader Customer Service

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