I have market delta running, but it was unaffected. i checked a the log file, i see no errors
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NinjaTrader
Random Crash in middle of trading
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Random Crash in middle of trading
Im using latest version of ninja, with TT fix adapter ) not 64 bit..... I was in the middle of trading where the entire program just crashed. Windows said that the program has been shut down. I was in the middle of an order, so its a major concern. Please let me know if you need to send u any files.
I have market delta running, but it was unaffected. i checked a the log file, i see no errorsTags: None
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Hi playafh69,
Thank you for your post.
Since you were in the middle of a trade you will want to contact your broker to manage that position.
Then can you please forward us the diagnostic log and trace files at support[at]ninjatrader[dot]com so that we can review the precise cause of the issue.
You will find the log file in the Documents > NinjaTrader 7 > Log folder.
- The log file will be named log.YYYYMMDD.txt
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named trace.YYYYMMDD.txt
In the response to support please reference this forum post, and put ATTN Ryan O.
I look forward to assisting further.Ryan O.NinjaTrader Customer Service
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Hi playafh69,
I did receive the files that you had provided, and regarding the ATM strategy I have responded inline regarding that question to the email you provided.
I will continue responding via email, rather than the forum as I can reference the necessary information.Ryan O.NinjaTrader Customer Service
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