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Hello pgabriel,
Thank you for your post.
Unfortunately, a full reinstall of both NinjaTrader and eSignal will be required to resolve this issue.
Please follow the steps listed below to completely uninstall and reinstall NinjaTrader. Note that all custom settings will be deleted as part of this process:
- Close all running applications.
- Then from the Start menu select --> Control Panel --> Add and Remove Programs.
- From Add and Remove Programs select NinjaTrader 7 and click Remove.
- Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.
- Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search.
- Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
- Reboot your machine.
- Once these steps are completed, download NT7 from the link below:
Download
Please let us know if you are able to get up and running after the reinstall.KyleNinjaTrader Customer Service
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