NT7 error report : copying textboxes

[max-td]

hello NT-support,

i look for the forum-section to report problems with NT7.
is it gone ? i dont see anything like this anymore.
thanks for a link if i missed it.

>> NT7 bug / error report : errors while copying textboxes

let me know if you are still interessted in reporting this & where i should post it.

thanks max

[NinjaTrader_Bertrand]

max, thanks for asking - the dedicated beta section is gone since we've gone into production of NT7 - if you see an issue, please just post in the suitable forum section and we will look into it.

Thanks,

[max-td]

OK, please have a look at this.

its the 3. day that i get these errors while copying + pasting textboxes in my charts.
the last 2 days i ran into this while being connected to zenfire.
today i am not connected to zenfeed yet - this happend without connection now.

i am not shure but maybe its only if i choose the textbox-option "show in all charts".

i pressed OK now to come out of the error-window but it comes up again + again. i cant close it and it seems i need to close NT7 via task-manager.

let me know how to go on with this.
shall i hardclose NT7 now ?

[NinjaTrader_Bertrand]

Yes, you would unfortunately need to force it down then via the task manager - upon restart please email me the trace / logs via Help > Mail to Support and include your chart setup and steps needed to see this happen for you, I'll then look into reproducing here on our end.

Thanks,

[max-td]

email sended !
thanks for feedback
max

[NinjaTrader_Bertrand]

You're welcome Max, we'll look into it shortly.

[max-td]

any news on this ?
got my email sended from out of NT incl log + trace ?

[NinjaTrader_Bertrand]

Sure, please check into your inbox - I replied already yesterday to your direct email.

[max-td]

hm, bad luck, nothing arrived here - not in emails, spam or PMs .

let me know how i can send you another email-adress from me as contact.
we should try another account.

max

[NinjaTrader_Bertrand]

Yes, that would be great, please do.