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Order Hangs in Chart and

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    Order Hangs in Chart and

    When I try and switch Order Confirmation off in the OPTIONS, I get an error to send an email. The email does not go and and I get an error message about a non responsive timeout. Order does not get into TWS - all settings are OK. I upgraded to a LIVE license and this is what happened.

    NT7 and Win 7 with RAID
    Last edited by momentom; 01-03-2011, 08:05 AM.

    #2
    Hello momentom,

    In order for me to see what is going on here, I will need to review your most recent log and trace files.

    Please send an email to support [at] ninjatrader [dot] com and include "attn: matthew" and a reference to this thread.

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.

    * The log file will be named ‘log.YYYYMMDD.txt’

    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

    * The trace file will be named ‘trace.YYYYMMDD.txt’
    MatthewNinjaTrader Product Management

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