Interactive Brokers data connection problem

[jbclem]

I'm trying to connect to IB and I'm getting these error messages and no connection:

"Login failed: TWS closed socket (No more data to read)"

...when I click ok on that message, a new one appears:

"Interactive Brokers: TWS forced your connection to close. NinjaTrader is unable to automatically reconnect. Please shut down NinjaTrader and reconnect manually to TWS: No more data to read ".

Shutting down NinjaTrader, restarting, and reconnecting doesn't help.

Any ideas about this...

John

[NinjaTrader_Chip]

Hello jbclem,

Thank you for your post.

What is the version of Interactive Brokers TWS software you currently have installed?

[jbclem]

I just installed TWS 911.3 . I didn't have this problem with the older version.

[NinjaTrader_Chip]

Hello John,

Please send your Log & Trace files for NinjaTrader 7 from today’s date. We will need to look for what may have taken place that could have lead to this issue.

You can send them through the NinjaTrader platform by going to Help > Mail to Support…

Make sure to include a reference to this forum thread.

Thank you,

[jbclem]

I think the problem solved itself when IB turned it's data back on early Monday morning. Yes, they turned off the data for the entire long weekend, now that's a classy operation. But then they are the only data supplier I know of that disconnects you every night at midnight, and then doesn't automatically re-connect.