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NT7 won't load

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    NT7 won't load

    I was running my strategy optimizer when I had to abort the process. 10 minutes elapsed, at which point I got frustrated, went into the task manager and killed the NinjaTrader.exe process. I then rebooted.

    When I rebooted and tried opening NT7, I got the main screen that says NinjaTrader 7loading, followed by the small box that informs you of connecting to the broker. However, the application never appears on Windows.

    I thought it was a fluke, so this time I shut down. When I rebooted, the same thing happened - NT looks like it's loading normally, but the application never shows up on my start bar. I attached a screenshot of the nothingness.
    Attached Files

    #2
    texasnomad,

    Please send your most recent trace file to [email protected] and we can identify at what point it is getting stalled in the startup process.

    You can find this file at:
    My Documents\NinjaTrader\trace\trace.20101229.txt
    Ryan M.NinjaTrader Customer Service

    Comment


      #3
      Hello texasnomad

      Thank you for your post.

      Please send your Log & Trace files for the date this occurred.

      From the NinjaTrader Control Center go to Help > ‘Email to Support…’ and check the box by “Log & Trace file”

      Please also make sure to include a reference to this forum thread.

      Thank you,
      ChipNinjaTrader Customer Service

      Comment


        #4
        I sent it to [email protected] along with a link to this post.

        Comment


          #5
          Hello texasnomad

          We have received the file and will respond back after review.

          Thank you,
          ChipNinjaTrader Customer Service

          Comment

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