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Market Replay Crashing and Crashing

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    Market Replay Crashing and Crashing

    just completely rebuilt my computer yesterday, with a new version of Windows 7 64. Replay was running fine. At one point while it was replaying i opened the options menu just as i opened it it crashed... has been crashing ever since...

    #2
    Hi nightriderx,

    Thank you for your post.

    Can you please send an email to support[at]ninjatrader[dot]com and please attach your log and trace files to that email.

    Trace files will be located by going to My Documents->NinjaTrader 7->Trace-> trace.2010xxxx.txt
    Log files will be located by going to My Documents->NinjaTrader 7->Log->log.2010xxxx.txt

    Please reference this forum post when sending that email and we will review those diagnostic files for the precise cause of the issue.
    Ryan O.NinjaTrader Customer Service

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      #3
      sent

      what im noticing is that it will fill up my ram (4gigs minus what other progs/svcs are using) then slow down to a crawl and eventually crash...

      Comment


        #4
        Hi nightriderx,

        Thank you for that clarification and I will look for those files because based on what you are describing we should see the crash listed in those files, and based on the timing of the crash you described can then work to resolve the issue.
        Ryan O.NinjaTrader Customer Service

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          #5
          great thank you

          Comment

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