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MBTrading not on account connections list?

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    MBTrading not on account connections list?

    Hi

    I just downloaded latest NT 7 and i would like to establish connection to MBTrading but I dont see that one on connection list (tools --> account connections)?
    Last edited by pipscatcher; 12-29-2010, 11:22 AM.

    #2
    Hi pipscatcher,

    Thanks for your post and welcome to the NinjaTrader support forum!

    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In your message, please include the following:
    1.) A link to this forum thread.

    2.) Your license key.
    You will find the license key in the Help > License Key menu.
    KyleNinjaTrader Customer Service

    Comment


      #3
      No "MB Trading" in Account Connections list

      Originally posted by pipscatcher View Post
      Hi

      I just downloaded latest NT 7 and i would like to establish connection to MBTrading but I dont see that one on connection list (tools --> account connections)?

      I have this EXACT same problem. I have followed the MB Trading connection guide @ http://www.ninjatrader.com/Connectio...tion-Guide.php

      Downloaded all the proper software, I have a LIVE Ninjatrader license and still I cannot see MB Trading in the Account Connections list at all. I've already sent a message to NT Support through NT7 Help interface and no response yet.

      -Brian
      Attached Files
      Last edited by BrianL; 07-10-2012, 12:24 PM.

      Comment


        #4
        Hello BrianL,

        I take it that you are in contact with a technician already then?
        KyleNinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Kyle View Post
          Hello BrianL,

          I take it that you are in contact with a technician already then?
          Not at all. I've been waiting for someone to get back to me. You are the first one.

          Comment


            #6
            Hello,

            Thank you for clarifying.

            Please send a new note to Support [AT] NinjaTrader [DOT] com and include a link to this forum thread.
            KyleNinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_Kyle View Post
              Hello,

              Thank you for clarifying.

              Please send a new note to Support [AT] NinjaTrader [DOT] com and include a link to this forum thread.

              Email Sent

              Comment


                #8
                Hello,

                I had actually replied to the original email in this case. I've sent that reply in response to this new message as well. Please check your SPAM folder if you do not see the message pop up in your gmail inbox.
                KyleNinjaTrader Customer Service

                Comment


                  #9
                  Originally posted by NinjaTrader_Kyle View Post
                  Hello,

                  I had actually replied to the original email in this case. I've sent that reply in response to this new message as well. Please check your SPAM folder if you do not see the message pop up in your gmail inbox.

                  Thank you Kyle for helping me out.

                  Comment


                    #10
                    Originally posted by BrianL View Post
                    I have this EXACT same problem. I have followed the MB Trading connection guide @ http://www.ninjatrader.com/Connectio...tion-Guide.php

                    Downloaded all the proper software, I have a LIVE Ninjatrader license and still I cannot see MB Trading in the Account Connections list at all. I've already sent a message to NT Support through NT7 Help interface and no response yet.

                    -Brian

                    FYI, For anyone else that runs into this problem, the issue was because of a SINGLE broker Ninja Trader License (my license was linked to Trading Technologies), once you have a MULTI-broker license you should be able to connect.

                    Comment

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