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Randomized indicator list

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    Randomized indicator list

    When I select several indicators on a chart and click OK on the indicator window, I expect that the indicators will remain in the same order as they were in the list when I clicked OK. But sometimes the order changes when I reopen the Indicator window, and I can't figure out why this happens. It seems to be random and it's frustrating because I would like them in a specific order.

    Thanks!
    Bryan

    #2
    Hello cassb,

    Thank you for your post.

    Please see my response via email.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Chip View Post
      Hello cassb,

      Thank you for your post.

      Please see my response via email.

      Thank you,
      I didn't receive any email response...?

      Comment


        #4
        Bryan, I'll ask Chip to resend his response...did you check into your spam folders as well?

        Comment


          #5
          Originally posted by NinjaTrader_Bertrand View Post
          Bryan, I'll ask Chip to resend his response...did you check into your spam folders as well?
          Yes, I checked. Still nothing. Did you send to [email protected]?

          Comment


            #6
            Is the answer to this question for one person only? I am curious about the answer also.

            Dan
            eDanny
            NinjaTrader Ecosystem Vendor - Integrity Traders

            Comment


              #7
              Yeah, I'm not sure what the secrecy is all about.

              Dan, I looked at your web site... very nice!

              Comment


                #8
                Hello cassb,

                There is no secrecy, I thought this post was in reference to a duplicate support request but I was mistaken.

                Please send an email to support AT ninjatrader DOT com and detail the specific steps you are taking in order for us to reproduce this issue & determine what might be taking place.

                After this assessment and resolution we will be able to update this forum thread for others to review as well.

                Thank you,
                ChipNinjaTrader Customer Service

                Comment


                  #9
                  OK thanks Chip. So you have never seen this happen before? It's pretty common, but I don't have exact steps for you to reproduce. Dan, do you?

                  Basically, just add a bunch of indicators to a chart, noting the order they are in. Then run the chart, maybe live or market replay data, and reopen the indicators every now and then. Eventually you will see that they are out of the original order.

                  Bryan

                  Comment


                    #10
                    Hello Bryan,

                    I spoke with a member of our development team and they requested the specific steps in order to reproduce this issue. Once we have this we can troubleshoot & provide a resolution.

                    Let me know when you can provide these instructions.

                    Thank you,
                    ChipNinjaTrader Customer Service

                    Comment

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