Thanks for the help... And thanks for how fast NT support come you guys a truly great!
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I'm having a problem with my MR I've been trying to enable it but once I hit save/ok a error message pops up saying to contact NT support. I've gone through all "help" opt from NT and followed the steps, I've disconnected and reconnected but when I go back to see if the MR is enabled the box is no longer checked.
Thanks for the help... And thanks for how fast NT support come you guys a truly great!Tags: None
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Hello schmiakz,
Thank you for your post and kind words.
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
I look forward to assisting you further with this issue.Christopher J.NinjaTrader Customer Service
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