Error when loading Forex from IQFeed

[freewind]

Hi,

I just register for the IQFeed data service and when I try to load Forex symbols I get the attached error.
When I connected to Kinetick for EOD I didn't have an problem for the same data.

Please advise.

[NinjaTrader_Jason]

Hello freewind,

IQFeed has informed us the error message you experience can occur under the following circumstances.

• Message is returned by IQFeed any time a connection is unable to be established to the history server
• Anything that could cause a connection fail like firewall,anti-spyware, dropped internet packets, etc. could cause this
• IQFeed's own support on this usually goes down along the lines of oversaturated bandwidth usage on the user's network causing "drops". Sometimes it would be firewall related.

I suggest to disconnect/re-connect IQFeed and check if the error remains. Perhaps you were not properly connected to the history server.
Check for firewalls and anti-virus software that could be affecting your IQFeed connection.