Pending Orders does not clear

[NinjaTrader_Bertrand]

How can I do the check for working orders?

You would hold on to your IOrder references / tokens to identify their state, the strategy will try to map them to the account to but it's has to be a 100% match to be successful.

[NinjaTrader_Bertrand]

I also have the latest NT7 and I have a live account and live order and it is in "PendingSubmit". This is an actual trade, so I hit "Cancel" and now it is still "PendingSubmit."

If this is a live trade, please disconnect and then restart NT7 / reconnect and recheck. If it's still stuck, please call your broker to cancel and send us logs / traces via Help > Mail to Support to review what happened. Thanks.

[tradetree]

I sent my trace files in...

[tradetree]

I should mention that I just got a multi-broker license for NT yesterday. Today is the first attempt at trading an IB account. It has my balances and positions all correct in NT, but trades don't go through. It also has been confusing as to which version of TWS I should be using as 906 is not supported by IB. So I have the last recommended one by NT, which is 911.3

[NinjaTrader_Bertrand]

tradetree, the 911 should be ok, there's only a know issue for FF / FA accounts at this time -

http://www.ninjatrader.com/support/forum/showthread.php?t=36445

Which ticket # did you get assigned to from our support system?

Thanks,

[tradetree]

Not sure, but it may be 408439. I also changed license key as they first issued a new key, and then told me yesterday to use the old key. I just mention this because the subject line of the customer service response had the new key in it... oh and the customer service person found a rejected trade and thought that was the problem. That one was fine, it was legitimately rejected and was a mistake on my part. It is the buy long on URTY that should not be stuck.

[NinjaTrader_Bertrand]

Thanks, found the ticket and will look into and reply to you directly then.