Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't access accounts

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't access accounts

    NT support,

    Could you please help me?

    I can’t seem to access any accounts other than the Simulation account. I can’t select any from the drop down on the Orders tab nor can I select any from strategy configuration window.

    Why is this?

    I have a full multi-broker licence.

    Thanks and regards,

    drolles

    #2
    Hello drolles,

    Can you please check if 'Global Simulation Mode' is enabled. Please go to Control Center-->File and uncheck Global Simulation Mode if checked. Subsequently you should be able to select your live account you are connected to in NinjaTrader.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Jason,

      Thanks very much for your prompt response.

      Fixed the problem.

      Kind regards,

      Dan

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by judysamnt7, 03-13-2023, 09:11 AM
      4 responses
      57 views
      0 likes
      Last Post DynamicTest  
      Started by ScottWalsh, Today, 06:52 PM
      4 responses
      35 views
      0 likes
      Last Post ScottWalsh  
      Started by olisav57, Today, 07:39 PM
      0 responses
      7 views
      0 likes
      Last Post olisav57  
      Started by trilliantrader, Today, 03:01 PM
      2 responses
      19 views
      0 likes
      Last Post helpwanted  
      Started by cre8able, Today, 07:24 PM
      0 responses
      9 views
      0 likes
      Last Post cre8able  
      Working...
      X