e7 real-time data issue

[detrader]

I'm having an issue getting real-time data to plot on my NT7 (latest version) charts for the E7 contract (or ME for dtniq feed). All other instruments I try appear to work fine. I have cycled thru the reset instruments procedure twice already. Also note that the E7 (or ME) plots fine on my investor rt charts. Any suggestions? Thx

[bill897]

Abort Real Time Strategy

Can I use a console sleep/abort on a real time Ninjatrader Strategy? Have the Console accept a certain key and have it abort or sleep on the strategy? Here's the code:
// Wait 5 Minutes , then Resume
if (endCountsw == 2) {
while (ch != 0)
{
Print(" SLEEPING FOR FIVE MINUTES " );
if (ToTime(Time[0]) != toTimeSave + 5
&& Position.MarketPosition != MarketPosition.Flat)
{
if (Position.MarketPosition == MarketPosition.Long)
{
ExitLong("", "5 Exit Long");
}
else
if (Position.MarketPosition == MarketPosition.Short)
{
ExitShort("", "5 Exit Short");
}
}

ch = Console.Read();
if (ch == x || ch == X)
{ _bStop = true;}
else
if (ch > 0)
{
Print(" WAIT AS LONG AS YOU NEED - KEYBOARD RESPONSE - 1 to 9 OR MORE" );
endCountsw = 0;
}
}

}

[NinjaTrader_Chip]

Hello detrader,

Thank you for your post.

Please first make sure you have the correct symbol configuration for this instrument: see screenshots

Please let me know if this does not resolve the issue.

[detrader]

Hey NT_Chip,

Thx for the prompt reply. I changed my settings to match does in your image and restarted my platform. My E7 charts still don't update in real-time. I pulled up a T&S window as well and while the instrument comes up (before it was just na), new prints aren't shown in the window.

Thx

[NinjaTrader_Brett]

Hello,

This is Brett further assisting for Chip.

Can you please let me know what data feed provider you are connecthing through?

I look forward to assisting you further.

[detrader]

Hey Brett,

I'm using dtniq (w/cme emini).

Thx

[NinjaTrader_Brett]

Hello,

This does work on my side.

You have 2 options, one is to contact IQFeed to check and make sure your account is enabled for this data. The other is to send your username and password for your IQFeed account to support at ninjatrader dot com attn: Brett in the subject line and reference this forum post.

I look forward to assisting you further.

[detrader]

Hey Brett,

Verified with DTN that my account includes the E7 (or @ME) contract. I also have an E7 chart running on Investor RT with no issues.

Thx

[NinjaTrader_Brett]

Hello,

At this time since it's working on my side we would need to test your connection on our end. Please send a note to support at ninjatrader dot com and reference this forum post and include your IQFeed username and password for us to test your account as you should be recieving data.

Let me know if I can be of further assistance.