Windows 7 pro 64 bit

[vikstock]

Hi. i had message for zen fire users not to use 64-bit Ninjatrader7 last week. Has it been sorted now? Can I use it for live trading today?

[NinjaTrader_Brett]

Hello,

The issue is still in effect for the 64 bit Zenfire connection for PC's that are not located in the US. The below thread will be updated when this issue is resolved.

http://www.ninjatrader.com/support/forum/showthread.php?t=35278

Let me know if I can be of further assistance.

[ckait]

what about in the us?

[NinjaTrader_Brett]

Hello,

There are no known issue for users in the US with the 64 bit Zenfire adapter.

Let me know if I can be of further assistance.

[JS999]

Hello,

There are no known issue for users in the US with the 64 bit Zenfire adapter.

Let me know if I can be of further assistance.

When you say "users in the US", are you referring to the broker end-point or the client end-point? If the Zen-Fire provider is a US broker in Chicago (like Mirus), does it matter if you (the client) are located in the US or not?

[NinjaTrader_Brett]

Hello,

This is client side only.

[tradereight]

Is the issue fixed in the meantime (clients outside US can use 64 bit zenfire?

Are there any plans on a 64 bit PFG Best Adapter?

32 bit zenfire also seams to have problems as everytime I logon on monday I dont see historical data for last friday (for example for markets like CL, or FDAX)

[NinjaTrader_Brett]

Hello,

Thanks for your note.

We are waiting on Zenfire to release there next version of the API that will allow clients outside the US to use the 64 bit adapter. However there is no change here this is still not supported.

I cannot comment on any plans for a 64 bit PFG adapter.

What time zone and region is your PC in as far as the Monday issue.

I look forward to assisting you further.

[tradereight]

only monday morning its not possible to reload fridays FDAX zenfire chart data

I am located in germany, but my windows 7 is set to eastern time zone (9.30 am US cash market opens), the issue that I can not load the historical chart data from friday
only happens every monday morning (prior to 8.00 am easter time, after that time I am able to load historical data for friday, so it abit tricky to reproduce: load up ninjatrader with zenfire 64 bit or 32 bit (i tried both) and reload the chart for example for FDAX at monday morning 2.10 am...

Hello,

Thanks for your note.

We are waiting on Zenfire to release there next version of the API that will allow clients outside the US to use the 64 bit adapter. However there is no change here this is still not supported.

I cannot comment on any plans for a 64 bit PFG adapter.

What time zone and region is your PC in as far as the Monday issue.




I look forward to assisting you further.

[NinjaTrader_ChristopherJ]

Please right mouse click within your chart-->Data Series-->Session Template-->Set to "Default 24/7"--> Click Ok.


Please let me know if the data then populates as expected.

[ckait]

Just tried to log on the 64 bit to my zen fire connection I still get the same error code is that going to work soon?

[NinjaTrader_Brett]

Ckait,

What error message? Whats going on? I dont see a message from you in the past on this ticket from another error code.

Is it working now perhaps just server maintenence over the weekend?

I look forward to assisting you further.

[ckait]

It says 64 bit does not work with zenfire must use 32 bit connection

[NinjaTrader_Brett]

Hello,

You need to follow these steps to enable 64 bit mode on the zenfire connection.

http://www.ninjatrader.com/support/forum/showthread.php?t=33389

However if you are not in the US please be aware of this thread:

http://www.ninjatrader.com/support/forum/showthread.php?t=35278

Let me know if I can be of further assistance.

[ckait]

according to that thred souond like i shouldnt use 64 to trade off yet. Would there be any adantage trying it at this point or shoud I just continue with 32 for now?