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Vision connection ko with NT7 beta 23?

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    Vision connection ko with NT7 beta 23?

    Is Vision/Rithmic ko right now when used with NT7 beta 22 or 23 - 32 bit?

    With the same credentials on 6.5.1000.18 it's working.

    Kind regards,
    Paul
    Last edited by paulg; 11-11-2010, 12:24 AM.

    #2
    Hello paulg,

    Thank you for your post.

    I am able to connect to VFM using NinjaTrader 7 ver 23 32-bit (Windows XP). If you send an email to support AT ninjatrader DOT com we can test your connection on our end.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment


      #3
      Uploading files failed.

      Originally posted by NinjaTrader_Chip View Post
      Hello paulg,

      Thank you for your post.

      I am able to connect to VFM using NinjaTrader 7 ver 23 32-bit (Windows XP). If you send an email to support AT ninjatrader DOT com we can test your connection on our end.

      Thank you,
      Chip,
      I've sent email at your attention from NT7.
      I got the error: "Unable to upload attachment files to support server. Please try later. Email will be sent out regardless: An existing connection was forcibly closed by the remote host."

      What does it mean?

      My internet connection was perfectly up during the uploading/email; I have a realtime bandwidth/pinging/tracing meter running.

      Regards,
      Paul

      Comment


        #4
        Originally posted by NinjaTrader_Chip View Post
        Hello paulg,

        Thank you for your post.

        I am able to connect to VFM using NinjaTrader 7 ver 23 32-bit (Windows XP). If you send an email to support AT ninjatrader DOT com we can test your connection on our end.

        Thank you,

        Chip, re-sent email w/attachment done.
        Thank you
        Paul

        Comment


          #5
          Chip,

          still waiting for a feedback, please. 3 PCs do not login into NT7 B22/23 with Vision credentials. Perfect on 6.5.x. Thank you.
          Last edited by paulg; 11-11-2010, 04:05 AM.

          Comment


            #6
            Hi Paul,

            Chip is out today. However, we've found your email and will respond to it later this morning after we've investigated.


            Vince
            Vince B.NinjaTrader Customer Service

            Comment


              #7
              Vince,
              I know you've checked the credentials and they are working at your side. Also the Config.xml is ok.

              Here instead with different OSes, different firewall/AV combinations, different internet/router connections, still everything works with 6.5 but not with NT 7 w/Vision.
              It's quite singular that until yesterday night there were no login issues with all those PCs.
              NT7 logins perfectly in each PCs with Zenfire or using 6.5 w/Vision; that's why I'm wondering what's this specific issue with NT7 / VSM that suddenly is affecting all my PCs at the same time, today.
              Routers, PCs etc have been rebooted without results; disabling firewalls did not help.
              Also the PC are not physically on the same network so it could not be a virus spreading suddenly and affecting VSM only...
              Last edited by paulg; 11-11-2010, 01:59 PM.

              Comment


                #8
                Hi paulg,

                As we're already in contact via email, we'll follow up with you there.
                KyleNinjaTrader Customer Service

                Comment

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