chart flatlines once the order is filled

[tomek001]

The chart flat lines once the order is filled. This happenes only on live account. When I'm trading in SIM or in replay mode all is fine. The PnL completely bogus also only in live trading ( sim and replay are fine )

[NinjaTrader_Kyle]

Hi tomek001,

Thank you for your post.

1.) Which version of NinjaTrader are you using? (Help > About)

2.) Who is your data provider?

3.) Could you provide me with an image of your chart as the issue is occurring?

To take a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and attach the file to your next reply at this forum thread.

[tomek001]

Hello Kyle,

I'm using version 6.5 1000.18 with Zen Fire. I wish I could send you a screen shot but that implies I enter another order whch i'm not comfortable doing considering what is taking place. The chart goes back to normal once i close the order.

[NinjaTrader_Kyle]

tomek001,

Can you perhaps describe the change to the chart in a bit more detail then?

[tomek001]

Ok, once the order is filled, the price chart ( i have ben using range bars for years ) gets "compressed" to the point I can't recognize anything. This "compression" affects only the price chart, my indicators stay fine

[NinjaTrader_Kyle]

tomek001,

Do you recall whether the fill is displayed as occurring at '0' on the chart?

[tomek001]

Sorry, Kyle I realy don't remember ... the panic took over, lol

[NinjaTrader_Kyle]

Hi tomek001,

So that I may further investigate, please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) Your most current trace file.
You will find the trace file in the Documents > NinjaTrader 6.5 > Trace folder.
Today's trace file will be named 'trace.20101108.txt'.