Critical message re account connection

[safetrading]

Yesterday I received the following critical message;

++++++++++++++
We have identified an issue with the underlying API used to implement the Zen-Fire 64-bit adapter. We advise any non US user not to use the 64-bit Zen-Fire connection until further notice.
Impacted:
- NinjaTrader 7 users
- Non US users of 64-bit Zen-Fire connection
Implications:
- Possible rejected orders due to invalid stop price formatting
- If an order is rejected, users will no longer be able to connect to their account (both 32-bit or 64-bit) for the current trading session
Note: This does not impact exclusive users of Zen-Fire 6.5 or version 7 32-bit.
+++++++++++++++

I live in the US, but I am a version 7 user (latest version), so I want ot make sure am I effected by this issue or not? I don't know if I'm a "32-bit version or not. How can I tell?

Lastly, if I am effected by this, what can I do about it?

Thanks,

Safetrading

[NinjaTrader_Kyle]

Hi safetrading,

Thank you for your post.

As a U.S. based user, you are not effected by this issue.

[[email protected]]

Connection to Zenfire 64bit not working

I am US user and have uploaded the latest version Ninjatrader 64-bit 7.0.0.23

Unfortunately when I try to connect to Zenfire I get this message:

Login failed: Zen-Fire is not available in the 64-bit version of Ninjatrader. You must use the 32-bit version of Ninjatrader.

I tried creating a new connection and still got the same message.

Am I doing something wrong? I thought I would be able to connect to 64-bit Zenfire.

Please advise

PEDRO

[NinjaTrader_Jason]

Hello Pedro,

Can you please go to Control Center-->Tools-->Account Connections. Highlight your Zen-Fire connection and click Change. Click Next twice and click the 'Settings>>' button. Make sure 'Enable 64-bit' is checked and finish the connection.

You should now be able to connect to Zen-Fire while running NinjaTrader in 64 bit.