Live trade error message

[emmett]

I made my connection to TT. I set up a trade in a live account. When i hit OK, I get the error message below. Do you know how to correct the problem?

Thanks
Emmett

[IMG]file:///C:/Users/BLESNE~1/AppData/Local/Temp/Low/clip0001.jpg[/IMG]

[NinjaTrader_Chip]

Hello Emmett,

Thank you for your post.

Please re-try to post this image and/or screenshot. It doesn’t look like it uploaded correctly.

Thank you,

[emmett]

image reattached

Here it is.

[NinjaTrader_Chip]

Hello Emmett

For this issue send me your most recent Log & Trace files so I can see if there are any errors taking place in the background.

These files can be found in the (My) Documents folder in the following folders:
1. NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt
2. NinjaTrader 6.5 > Log > log.YYYYMMDD.txt

If you are using NinjaTrader 7 then just substitute 7 for 6.5 in the file path above.

Make sure to attach these text (.txt) files to your response/email to support AT ninjatrader DOT com.

Thank you,

[emmett]

thanks

that worked

Thanks!