Unable to connect to Zenfire

[lindsayf]

Hi

I get the attached message when I try to connect NTb21 to Zenfire which I have just downloaded after wiping any trace of NT6.5. Any thoughts?

thks

[NinjaTrader_Jason]

Hello lindsayf,

The error message indicates you did not follow the instructions below when you installed version 7.0.0.21. Please perform the instructions below and the Zen-Fire connection error will be resolved.

To install Beta 21, it is MANDATORY to first uninstall any prior version before installing. This procedure will not remove your data and settings.

For people upgrading from Beta 16 or later please use the following steps:

– Uninstall NinjaTrader 7 via Windows Control Panel
– Delete the folder C:\Program Files\NinjaTrader 7 if you have a 32-bit machine OR
– Delete the folder C:\Program Files (x86)\NinjaTrader 7 if you have a 64-bit machine

NOTE: Deleting these directories will remove any custom sounds you may have

– Install NinjaTrader 7 Beta 21

[lindsayf]

right you are - thks