Is this the usual weekend connection problem???

[MarketTracker]

Connection Restored

It seems like Zen-Fire is back up and running.

I was able to connect twice this morning.

[dee50]

Yes, they are back. I have connected a couple of times, but each time I am left with the data loading window and a couple of my charts do not have any data, this goes on indefinitely!!

Might be communicating with NT support tomorrow after all.

[DaveS]

I have suggested to ZenFire that they put a Status Message on their website (www.zen-fire.com) to let users know whether they are up or down. If more of you would do this they might implement it.
email [email protected]

[CRM5096]

i am still not able to log onto Zen Fire ? anyone else ??

[NinjaTrader_Chip]

Hello CRM5096,

I have confirmed that the Zen-Fire connection is back up. If you’re still unable to connect, you will want to do the following:
Remove, repair, and recreate the connection to Zen-Fire:
• Go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Then go to the Tools menu--> select Options--> select the Misc tab (or Data tab is using NinjaTrader 7) --> click Repair DB
• Restart NinjaTrader
• Go to the Tools menu--> select Account Connections and recreate the account connection.

Now recreate the connection. For convenience, this link includes the instructions:

http://www.ninjatrader.com/webnew/support_ZenFire.htm

Please let me know if this does not resolve the issue.

[CRM5096]

that worked Thank you

[NinjaTrader_Chip]

Hello CRM5096,

Thank you for letting me know. I’m glad to hear the matter is resolved.

Have a good one!

[rklavohn]

Can connect but......

I am able to connect but my charts are not building? All I get is blank charts which will be hard to trade tomorrow morning. Is the data feed really back up or is it just my software?

[mainstream]

:d:d:d:d:d:d:d:d:d:d

[DaveS]

Chip - I have the same problem, error message is the same as Mainstream (previous post). I have tried your re-create connection fix, twice, it had no effect at all for me.

[NinjaTrader_VinceB]

Hi Guys,

Please check the following post and see if that corrects your issue. If it doesn't send a note to support at ninjatrader dot com and refer to this post.

http://www.ninjatrader.com/support/forum/showthread.php?t=33499

[heech]

I strongly suspect ZenFire has their servers hosted with Steadfast in 350 E Cermak.

My servers are hosted in the same data center (and for the same reason: proximity to CME/Rithmic)... and Steadfast laid a big pile of poo over the weekend with a "routine" router upgrade. Connections were broken/intermittent all the way until late last night. Seems to be back up to normal now.

Interestingly.... Vision Financial (which goes directly to Rithmic, also hosted in 350 E Cermak) had no issues.