Missing Historical Data Starting at 13:00

[crazyhorse2393]

Hi,

I'm using NT version 6.0.1000.4 and IB TWS 874.4

I have tried everything I know but my historical data is missing from 13:00 onward. The problem begins on 9/4/07. Everthing until then is fine. I have gone into control center > tools > historical data and it shows it having loaded/reloaded and when I open a new chart/s this is what I'm getting. My second post is a five minute daily chart with multiple days showing. This will happen with any underlying entered. What do I need to do to resolve this? Thanks.

[crazyhorse2393]

[NinjaTraderEcosystem_Ryan]

Thanks for posting.

What time zone are you in? Pacific US by the looks of it? I am in Denver (Mountain Time) and the data loads as expected and looks exactly like yours. After 2 PM (1 PM your time) the bars are extremely thin since US equities market is closed after that time.

[crazyhorse2393]

I'm Eastern Time Zone.

[NinjaTraderEcosystem_Ryan]

Hi:

Please try this, go to chart properties and set your session begins times and ends times to 9:30am and 4:00pm respectively.

Open a show databox window and take a screen shot of your chart for today for this instrument.

Does the data appear similar to my chart?

[crazyhorse2393]

Hi Ryan,

Thanks for your help. Somehow the time clock on my computer got backed up 3 hours. After some finigling everything is back where it is supposed to be. Thanks for your help and I'm sorry I didn't catch the cause earlier. Best Wishes

[NinjaTrader_Ray]

Thank you for letting us know and we are glad that you were able to isolate the cause and resolve it.