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can't connect after upgrade

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    can't connect after upgrade

    i upgraded ninja 7.0.0.21 just few minutes ago ,
    when i reopened it.it shows this text.
    everything was fine before i upgrade it .
    plz tell me how to fix it
    thank you ,sir. .
    Attached Files

    #2
    Adamthoery,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    Today's trace file will be named 'trace.20100909.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      I got the same problem!

      Could you please help me!

      Comment


        #4
        Albaz,

        Please proceed as per post 2 and I will follow up with you.
        KyleNinjaTrader Customer Service

        Comment


          #5
          mail sent
          thank you

          Comment


            #6
            remove and reinstall .
            it is ok now
            than you.

            Comment


              #7
              Hello,

              I had exactly the same problem. un-install, re-install and all works again. now the disaster. none of my strategy is working anymore. no indicators are working anymore. beta21 is a catastrophe. please, where can i find beta20 again??

              thanks.

              Comment


                #8
                Frederic,

                Thank you for your post.

                Unfortunately, prior versions of the beta are not available.

                Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

                In the message, please include the following:

                1.) A link to this forum thread.

                2.) Your most current trace file.
                You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
                Today's trace file would be named 'trace.20100910.txt'.

                3.) A list of the indicators which do not function for you.

                4.) A list of strategies which do not function with you.

                5.) The full text of any error message you receive.
                KyleNinjaTrader Customer Service

                Comment

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