Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Missing one day of data on one instrument only.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Missing one day of data on one instrument only.

    Hi guys,

    When I restarted my computer and opened Ninja as I do every saturday, my ES (S&P Mini) chart was missing the day 9/1 while all other days were there. It just combined the end of 8/31 with 9/2! On my Dow mini, Euro and Crude charts that did not happen. If I open a new ES chart the same happens. I disconnected from my live ZenFire feed and reconnected a couple times as well as closing and restarting NT but the problem was still there. I'm using NT 6.5 version 14.
    Any ideas on how I can fix this.

    Thank you.

    Nick

    #2
    Hello NickF,

    Thank you for your post.

    For this issue, please send a screenshot of the chart showing the e-mini with these dates.
    To send a screenshot:
    1. Press Alt + PRINT SCREEN to take a screen shot of the window.
    2. Then go to Start--> Accessories--> Paint,
    3. Press CRTL + V to paste the image.
    4. Please make sure you save the file in jpeg format.
    5. Send the file as an attachment.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by NullPointStrategies, Yesterday, 05:17 AM
    0 responses
    65 views
    0 likes
    Last Post NullPointStrategies  
    Started by argusthome, 03-08-2026, 10:06 AM
    0 responses
    139 views
    0 likes
    Last Post argusthome  
    Started by NabilKhattabi, 03-06-2026, 11:18 AM
    0 responses
    75 views
    0 likes
    Last Post NabilKhattabi  
    Started by Deep42, 03-06-2026, 12:28 AM
    0 responses
    45 views
    0 likes
    Last Post Deep42
    by Deep42
     
    Started by TheRealMorford, 03-05-2026, 06:15 PM
    0 responses
    50 views
    0 likes
    Last Post TheRealMorford  
    Working...
    X