error when loading tick charts

[prostyle]

Hello,

When I load min chart all is fine but as soon as I go to load tick chart,
I get error. Here is a screen shot of what the error reads.

Actually I just tried to upload screen shot file but it was to big, is there
a email I can send the screen shot to?

thanks,

Colin

[NinjaTraderEcosystem_Ryan]

Hi Colin:

Thank you for your post.

Please send us your screen shot to support @ ninjatrader dot com and reference this post.

In your email, can you also provide for us, your datafeed connection.

Best regards,